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I decided that if I was going to keep these guys on my new recommendations page, we would need to have a heart-to-heart. Unluckily for me, I missed their notification email about all this in , the same year that I withdrew most of my funds to pay for law school.
Yeah, I had a question about your inactivity fee. Can you explain this to me? I certainly understand why you have this fee in place. Unfortunately, our clearing partner Apex Clearing charges us that fee, and so we pass it on to the customer. Yeah I get that. I lost the money because you guys took it from my account.
Look, is there anything you can do for me, or is there someone you can transfer me to that can? This is a one time courtesy because you are a valued customer. In one if my trading accounts, i got an email warning me for this. IT was a new policy they had. As this was just a test account that I do not plan to use actively, I decided to close. This was actually one of the options they suggested in the email, with a link to request the closure at the same time.
Your actions make me think I need to call my broker once to ask a discount. I did trades in less than a year…. A couple of times, I was able to get the annual fee on a credit card waived. Skip to content Search for: Home About Contact Recommendations. Thank you for calling TradeKing. How may I help you? Let me put you on hold for a few moments. I did trades in less than a year… Reply. Leave a Reply Cancel reply.